Health & Welfare: Employees working less than fifty (50%) percent are not eligible for health and welfare benefits. The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and MetLife Social Security Alternative Plan. *Note Salary and Health & Welfare Benefits are subject to change
Open Date: 10/09/2018
Open Until Filled: Yes
Basic Function/Overview: DEFINITION Under general supervision, performs community outreach activities and functions related to the District's English as a Second Language (ESL) and Vocational English as a Second Language (VESL) Programs; promotes programs, educational opportunities, vocational careers, and related services to prospective students; identifies, collaborates, and partners with community agencies; meets with prospective students and determines their eligibility for placement into the programs; plans, organizes, and coordinates on-campus community outreach events to attract and inform prospective students about programs.
SUPERVISION RECEIVEDANDEXERCISED Receives general supervision from the Director, English as a Second Language (ESL) and Intercultural Programs. Exercises no supervision of staff. May provide technical and functional direction and training to student workers.
CLASS CHARACTERISTICS This is a journey-level classification responsible for the planning, organizing, and coordinating a variety of community outreach activities, functions, and events to attract and inform prospective students for specialized ESL and VESL educational programs and opportunities at the District. Incumbents at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the procedures and policies of the assigned function. Successful performance of the work requires the frequent use of tact, discretion, and independent judgment, knowledge of departmental and District activities, and extensive staff, public, and organizational contact. This class is distinguished from the Director, ESL and Intercultural Programs in that the latter oversees the programming and administration of the District's entire ESL department.
Essential Duties/Major Responsibilities:
1. Provides outreach services to the community to establish and encourage potential and continuing noncredit student participation in the ESL and VESL programs; identifies barriers and provides access for students to receive District resources and information regarding transition to credit; serves as an advocate for potential students and creates an environment of trust between them, school, and staff. 2. Serves as liaison between noncredit and credit District staff, faculty, students, community agencies, and other key stakeholders and provides information on and support for District services. 3. Performs recruitment and outreach activities to local community agencies; schedules meetings and classroom presentations to help recruit prospective students to campus; identifies and meets with community agencies to discuss programs and student eligibility requirements; prepares information materials to market programs and inform students of program requirements, how to qualify for financial aid, and other services; coordinates dates for student placement testing; answers questions from students and advocates. 4. Coordinates ESL and VESL Open House to educate prospective students regarding required documentation, completion of application forms, and related information. 5. Plans, organizes, and coordinates on-campus activities, meetings, fairs, and special events for prospective students and parents to promote the programs to which assigned. 6. Answers, screens, and routes telephone calls and emails; takes and distributes messages; greets and directs visitors to the appropriate office or staff member as appropriate; responds to requests for information, questions and complaints and refers questions and complaints to appropriate staff when necessary; provides general information regarding department and District policies and procedures to staff, students, parents, and the general public. 7. Learns and applies emerging technologies and, as necessary, to perform duties in an efficient, organized, and timely manner. 8. Assists in processing of student applications for admissions to ESL/CESL programs. 9. Administers assessment tests in accordance with College policies, procedures and curriculum requirements. 10. Maintains appropriate records and files for ESL and/or VESL students; maintains and updates records and data in accordance with Federal and State guidelines for reporting purposes.
Performs other related duties as assigned.
1. Principles, practices, and service delivery needs related to the program area(s) to which assigned. 2. Procedures for planning, organizing, and coordinating a variety of community outreach activities and events. 3. Educational, cultural, age-specific, and social needs of the community as they relate to the programs to which assigned. 4. Applicable codes, regulations, policies, technical processes, and procedures related to the program to which assigned. 5. Business letter writing and the standard format for basic reports and correspondence. 6. Principles and practices of data collection. 7. Business mathematics and basic statistical techniques. 8. Recordkeeping principles and procedures. 9. Modern office practices, methods, computer equipment and computer applications related to work, including word processing, database, and spreadsheet applications. 10. English usage, spelling, vocabulary, grammar, and punctuation. 11. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and District staff, including individuals of various ages, disabilities, socio-economic, and ethnic groups.
Skills and Abilities:
1. Participate in the development of community outreach efforts for assigned programs. 2. Interpret, apply, explain, and ensure compliance with applicable policies, procedures, and regulations. 3. Coordinate assigned program activities, including outreach, brochures, flyers, and related program materials. 4. Prepare basic reports, correspondence, and other written materials. 5. Effectively represent the District in meetings with other schools, community groups, and various other organizations, and in meetings with individuals. 6. Respond to and effectively prioritize multiple phone calls and other requests for service. 7. Compose correspondence and reports independently or from brief instructions. 8. Make accurate mathematical and basic statistical computations. 9. Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work. 10. Establish and maintain a variety of filing, recordkeeping, and tracking systems. 11. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. 12. Operate modern office equipment including computer equipment and specialized software applications programs. 13. Use English effectively to communicate in person, over the telephone, and in writing. 14. Understand scope of authority in making independent decisions. 15. Review situations accurately and determine appropriate course of action using judgment according to established policies and procedures. 16. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Minimum Qualifications/Education & Experience:
Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework at a regionally accredited college or university or specialized training in education, social science, public relations, or a related field, and two (2) full-time equivalent years of progressively responsible experience in community outreach to promote educational services. An Associate of Arts degree from a regionally accredited college in one of the fields mentioned above is desirable. Specialized training on second language acquisition theory and methodology and completion of a Sheltered Academy course is highly desirable.
1. Bilingual 2. Experience with social media marketing, community outreach, and graphic design
License(s) & Other Requirements: 1. The incumbent may periodically be required to travel to a variety of locations. If operating a vehicle, employees must have the ability to secure and maintain a valid California driver’s license. 2. Ability to pass District approved bilingual skills proficiency test.
Working Environment: Incumbents work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Incumbents may interact with staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.
Physical Demands: Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle to visit various District and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is partially a sedentary office classification although standing in and walking between work areas is often required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Incumbents in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 20 pounds.
Conditions of Employment:
Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.
Notice to all prospective employees – The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.
As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here: http://www.mtsac.edu/safety/pdf/ASR_2017.pdf
The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.
Complete application packets will be accepted until the position is filled; however, those submitted by 11:59 p.m. (PST) on November 13, 2018, are assured consideration. Applicants must submit all of the following materials online at http://hrjobs.mtsac.edu to be considered for this position: 1. A Mt. San Antonio College online application. 2. A cover letter describing how the applicant meets the required education and experience. 3. A detailed résumé that summarizes educational preparation and professional experience for the position. 4. Two (2) letters of recommendation that reflect relevant experience (do not use social media or professional networks as a means to provide letters of recommendation). 5. College and/or university transcripts showing the awarded/conferred degree (if applicable) are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.
Please note: A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: email@example.com.
DO NOT include photographs or any personal information (e.g. D.O.B, place of birth, etc.) on your application or supporting documents.
TRAVELPOLICY: Costs associated with travel in excess of 150 miles one way from residence for the purpose of an interview will be reimbursed up to a $500 maximum (per position recruitment). Relocation costs will be borne by the successful candidate. Travel reimbursement claims must be submitted no later than 30 days following the interview date.
THE MT. SANANTONIOCOLLEGEDISTRICTWILLNOTSPONSORANYVISAAPPLICATIONS.
Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.
Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: firstname.lastname@example.org.
Selection Procedure: A committee will evaluate applications, taking into account breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. The screening committee reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant of an interview. Interviews may include a writing sample, committee presentation, and/or performance test. The start date will be following Board approval and receipt of live scan clearance.
Special Instructions to Applicants:
To be guaranteed consideration, it is the applicant’s responsibility to ensure that all required materials are received before the initial screening date and time indicated on the job posting. Incomplete application packets will not be considered. All application materials will become College property, will not be returned, and will not be copied. Please visit our employment website at http://hrjobs.mtsac.edu to complete and submit your application for this position.
Letters of Recommendation Confidential letters of recommendation are not accepted for this position. All letters of recommendation must be uploaded to the application.
EEO Policy: The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.
Conflict of Interest: Conflict of Interest
Cancel RTF Policy: We reserve the right to reopen, re-advertise, delay, or cancel filling this position.